Accountability: Is It a Hollow Word These Days?

Has The Spirit Of People Taking Responsibility Been Lost? By Steve Schumacher The concept of accountability for results has been around since the beginning of time. Individual responsibility for one’s actions, whether it be for just one person or more than one person, has been the fuel of progress in our society.  Leaving things to chance or luck has not…

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Do Managers Matter Anymore?

With Changes Happening At Light Speed, The Need For Managers Is Questioned. By Steve Schumacher As everyone who reads this knows, change is a constant in both business and in all parts of our lives. Everyone also knows that major changes have been constant and dramatic the last couple years. The things we took for granted in our workplaces may…

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How to Deal With a Poor Listener

Your Strategy Will Change Depending On Your Relationship With Them. By Steve Schumacher First, let me say that in my decades of training, coaching and consulting I have rarely come up across people who are truly good, active listeners. When I say active listeners I mean people that seek to understand what you are saying, ask good questions, show true…

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Do Not Dump Training in a Crisis

By Steve Schumacher Social distancing, budgets and numerous other variables have slowed down or stopped training employees in a face-to-face manner. A lot of training has moved to web-based formats like Zoom. As a leader, it is important for you to understand that traditional training should only be delivered if the information shared is new for the employees involved.If you…

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