Fenner Dunlop Americas has enhanced its conveyor monitoring services with BIRDSi, a digital tool that gives conveyor operators real-time, remote access to their belt performance. BIRDSi is powered by Fenner Dunlop’s proprietary EagleEye sensing system that has been successfully monitoring steel cord conveyors for the last several years.
EagleEye is a permanent device affixed to conveyor belts that continuously captures belt health events. By connecting EagleEye to BIRDSi, operators can monitor their belts remotely (via their computer or smartphone/tablet) to reduce their downtime and resolve issues more quickly.
“Conveyors often operate 24/7 and are in constant motion. If they fail, loss of production will be costly. We developed this web application so our customers can identify potential issues before they create the need for larger, more time-intensive, and expensive action. With BIRDSi, conveyor operators can achieve the best performance, efficiency, and safety, which results in better productivity,” said Geoff Normanton, divisional vice president technology at Fenner Dunlop.
BIRDSi automatically monitors the status of all conveyors, from a single dashboard. The application allows the user to send and view messages, as well as print the resolution needed on the belt or EagleEye system. Operators can log in anywhere to view current and historical belt health events, sensor status, and corresponding action taken for each issue. The end result is more efficient maintenance and operation.
“We pride ourselves in providing best in class diagnostics solutions. Our hardware and software engineers are continuously evolving our monitoring tools and services to meet the needs of the industry. We believe BIRDSi will prove to be a fantastic tool for our customers, as it provides all crucial conveyor information in a very clear, understandable way,” said Scott Frenz, vice president of Fenner Dunlop sales and marketing.
The yearly BIRDSi subscription fee includes online remote service and call center support from certified and trained conveyor engineers, on-demand web reports, historical data collection, the ability to log messages between operators, a yearly review of conveyor belt system performance and software improvements, and updates.
Fenner Dunlop, www.fennerdunlopamericas.com