Holtsville, N.Y.-based H.O. Penn – a Caterpillar and Metso dealer – recently completed the expansion and renovation of its parts, service and retail departments. The 5,000-sq.-ft. renovated space is located on the first floor of the company’s 42,000-sq.-ft., two-story building. Stalco Construction served as construction manager and Rosebery Architectural Studio was the architect for the project.
Established in 1923, H.O. Penn is one of the oldest Caterpillar dealers in the nation. The firm also sells, rents and services Metso crushers and screeners as well as Crane Carrier trucks. H.O. Penn operates six full-service facilities: Holtsville (two), Bronx, Bloomingburg and Poughkeepsie, N.Y.; and Newington, Conn.
“The renovation has significantly improved the quality of our customers’ experience and allowed us to upgrade the point of sale area. Equally important, the renovation improved the work environment for our personnel,” said H.O. Penn General Parts Manager Liza Katz. Following the renovation, visitors enter the retail and parts departments through the company’s main reception lobby, which received a new reception desk, finishes and a stone feature wall. The new retail section is highly visible and displays branded Caterpillar accessories, parts and toys.