SSAB has launched a Hardox Wearparts Web Shop. The first of its kind in the Wear Services marketplace, this online shop provides 24-hour access to thousands of Hardox wear products along with product details such as dimensions, materials, tolerances, logistics, on-site service and more.
Once products are selected customers can add them to their shopping cart and request a quote online assuring prompt response to their request. The site has been developed to offer customers quick access to wear products any time anywhere through a unique online interface.
”Our goal with the Web Shop is to create a productive dialogue between our customers and SSAB while offering convenient access to our extensive wear product offerings including both a standard offer and the ability to provide customized solutions for our customers,” said Per Johansson, vice president, wear and value-added services, SSAB.
The Web Shop is not a substitute for personal contact. It is intended to provide quick access to the various product options available for customers’ specific applications 24/7. Once customers find the products needed they can then request a quote online and receive a quick response to their request.
Visitors to the Hardox Wearparts Web Shop will find products categorized by market segment including
■ Mining – Movable and Fixed.
■ Cement and Concrete.
■ Coal and Energy.
More categories are to come. Once they click on a specific segment such as Mining –Movable, there will be several subcategories highlighted from Excavator Buckets to Dumpers and Tippers. From there, they can navigate to the various wear parts for that piece of equipment where they will find product details: dimensions, material options and more.
“At SSAB we are dedicated to helping customers solve their toughest wear challenges,” said Johansson. “Through our knowledge, expertise and products, we’re able to help customers increase their productivity and service life while improving production uptime. The Web Shop is one of many value added services we offer our customers.”
The Web Shop is currently available in the U.S. and is expected to expand globally to other regions in the future. You can access the Web Shop at www.northport.wearpartsshop.com.