When Summit Materials found itself faced with a unique asset maintenance challenge, it turned to TMW Systems for the solution. Operating from 57 maintenance facilities across North America, Summit Materials implemented TMW’s comprehensive TMT Fleet Maintenance management solution to centralize and streamline in-house maintenance and repair operations.
For the past year, the company also has used the TMT mobility app, Mobile Mechanic Workstation, at 35 of those locations to enable real-time management of remote service activity.
“We have remote mechanics with service trucks and field mechanics that work on-site,” said Michael Coxie, business systems analyst at Summit Materials. “With TMT Mobile Mechanic Workstation we can load repair order and asset data on tablets and our mechanics working remotely can track labor and parts usage in real time, open new repair orders and forward accurate information to TMT Fleet Maintenance.
“In locations where there is no cell service or Internet access, the mobile app stores the data until it can be synced with the software at one of our maintenance facilities,” he added.
One of the reasons Summit Materials chose TMT Fleet Maintenance, Coxie explained, was TMW’s development of a mobile app for remote mechanics. “Having access to data off-site and the ability to automatically import information from remote service and repair activity were among the criteria we established when we started looking into maintenance software,” he related. “TMT Mobile Mechanic Workstation meets those needs very effectively.”
TMT Mobile Mechanic Workstation leverages the latest mobile technology and works seamlessly with TMT Fleet Maintenance software. The mobile app enables remote access to information, accurately capturing and storing complete, date- and time-stamped data in real time, and eliminates the need for error-prone manual data entry that relies on a mechanic’s memory or handwritten notes.
“We were the first company to use TMT Mobile Mechanic Workstation so we had the opportunity to work closely with TMW Systems to test the mobile app and provide feedback,” said Coxie. “The mobile app provides a more streamlined and effective use of TMW’s TMT Fleet Maintenance software throughout our entire existing operation, and at new companies we are acquiring.”