Intertractor America Corp. announced the opening of a new service center in Gillette, Wyo. The new 6,000-sq.-ft. facility provides a centralized location for customers in North Dakota, Wyoming, Montana, Idaho, eastern Utah and northern Colorado in need of undercarriage service for excavators, dozers and other tracked machines, particularly those used in mining applications.
As a supplier of OEM and aftermarket undercarriage components, Intertractor America’s experienced staff can repair Caterpillar and Komatsu products, in addition to its own ITM brand. Undercarriage condition can be appraised using ITM’s web-based Track Advise ultrasonic measuring system, which generates reports derived from inspection measurements, visual observations and photographs.
“The new facility will allow us to provide faster turnaround times for service in a key territory in the industry,” said Tim Hansen, general manager for Intertractor America. “Additionally, our knowledge of parts that cross between brands allows us to provide more cost-effective solutions to our customers. We also consider the varying wear characteristics at different mining sites and regions across the country, and can make recommendations based on abrasion, grade and other expected surface conditions.”
The facility’s track service line includes a large hydraulic track chain press with service capability through D11 class undercarriages. It also features an integrated electric torquing tool for all conventional track bolts, large integrated impact tool for track bolt removal, and a 20,000-lb. class conveyor. The center will stock all common sales and service parts.