Valley View, Ohio-based IROCK Crushers now offers an improved, updated dealer portal on its website, www.irockcrushers.com, to make it easier for dealers to efficiently meet customer needs.
While customers can see the parts, the new portal is password protected so only dealers can view certain materials. With access to pricing information, literature, parts catalogs, sell sheets, spec sheets that contain proprietary data and pricing information all make it easier for dealers to place orders over the phone, in order to serve aggregates industry customers faster and more efficiently.
In addition, the portal features a library of instructional videos on adjusting aprons, changing blow bars and performing other wear-part change outs and maintenance. Finally, dealers can register for warranties and make claims through the portal.